Municipalities are always looking for ways to improve how they share and communicate with their residents. With the emergence of ArcGIS Hub sites, R/M has helped several communities do just that. Common inquiries by residents about geographical information such as garbage collection, zoning codes, and snowplow routes can be answered through information accessed on their municipality’s Hub site.

Integrating the ingenuity of Hub sites in a municipality can help the efficiency of municipality staff by giving community members a central location to find the answers to their questions quickly and easily. This will reduce the amount of time staff spends fielding resident phone calls, emails, and walk-ins.

Easily Accessible Information

The Hubs create a unique space that makes it simple to filter information and interact with data for both municipality staff and residents. Private sections within the Hub allow for only staff members to access sensitive data, while public sections offer the information to everyone. This helps the user view the information they are looking for through single-topic interactive maps without becoming overwhelmed by the mass amount of data. Not only does filtering information make it easier for users to interpret, but it also makes maintaining assets easier to manage.