R/M offered significant time savings across multiple departments for the Village through managing their assets and processes. AssetAlly also includes customer support and unlimited user licenses, which was beneficial for a small community on a tight annual budget. Staff were able to improve utility locates, permit tracking, and access to plans in the field.
By utilizing the Work Orders and Saved Projects features/tools, the Village of Howard has stayed on top of municipal customer requests and more effectively managed their own tasks.
For the City of Shawano, municipal records were kept on paper. The GIS data that the City and Shawano Municipal Utilities (SMU) actively maintained was often in redundant files and scattered across departments. The City knew that their solution was not functional for the long-term, and sought a comprehensive GIS solution that would provide a cohesive system for all departments across the City.