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Before AssetAlly®, the Village of Mukwonago’s assets were unorganized and scattered, especially for their sewer utilities. Card files and paper books were everywhere, and it took a lot of steps and time to find information when they needed it. It was not uncommon for Village staff to spend over an hour finding plans for locates, and archiving maps could take even longer. With so many inefficiencies, the Village needed help organizing their assets to save time and money.
Ruekert & Mielke, Inc. (R/M) was hosting the Village’s old GIS mapping application and introduced the Village to AssetAlly. The decision to switch was easy. R/M met with Village staff to address their immediate needs.
R/M offered significant time savings across multiple departments for the Village through managing their assets and processes. AssetAlly also includes customer support and unlimited user licenses, which was beneficial for a small community on a tight annual budget. Staff were able to improve utility locates, permit tracking, and access to plans in the field.
By utilizing the Work Orders and Saved Projects features/tools, the Village of Howard has stayed on top of municipal customer requests and more effectively managed their own tasks.
For the City of Shawano, municipal records were kept on paper. The GIS data that the City and Shawano Municipal Utilities (SMU) actively maintained was often in redundant files and scattered across departments. The City knew that their solution was not functional for the long-term, and sought a comprehensive GIS solution that would provide a cohesive system for all departments across the City.
